What is Arbitration?

Arbitration is an out-of-court process for settling a dispute that allows consumer and dealer to resolve their dispute through an appointed, unbiased arbitrator. Arbitration is intended to offer prompt resolution of the disputed matter and is typically faster and less expensive than ordinary court proceedings.

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79% of all arbitrations resolved in consumer's favor (1)

69% of comsumers satisfied with arbitration process (1)

75% found arbitration process fair and just (2)

71% of individuals won claims against corporate entities through arbitration where less than 55% won similar claims through federal court process (3)

The arbitration process is typically 75% less expensive than a lawsuit (4)

82% of adults said they would opt for arbitration knowing its cost-effectiveness (4)